Cecilia Gorman/Creative Talent Partners
Cecilia Gorman is a former ad exec with 20+ years of experience spanning production, recruiting, human resources, and org development incl. leadership roles at Y&R Advertising, where she served as VP Creative Services; Oakley, where she led Global Creative Operations; and Innocean USA, where
she headed HR/Training as VP Organizational Leadership. Today, Cecilia is the owner of Creative Talent Partners, a training consultancy focused on developing effective managers and leaders. Her mission is to inspire, educate, and empower individuals to achieve their highest potential.
Every feedback conversation—even the well-intentioned ones—has a messy middle.
It’s that murky moment when emotions rise, words become harder to find, and you’re unsure what to say or do next. In those moments, feedback can either go sideways or become a catalyst for meaningful growth.
This webinar explores that critical in-between space, providing practical tools and insights to
help you navigate difficult feedback conversations with greater confidence, clarity, and impact.
Key Takeaways
1. Navigating In-the-Moment Dynamics: Move beyond simply delivering a message and learn how to manage the emotional energy and flow of a conversation as it unfolds.
2. Bridging the Perspective Gap: Understand the psychological barriers that often prevent feedback from being heard and discover techniques for aligning differing viewpoints in real time.
3. The Art of Productive Dialogue: Learn strategies for staying constructive and moving toward resolution, even when faced with defensiveness, strong emotions, or uncomfortable silence.
Who Should Attend
(contact to select 3 topics)
